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Nottingham HomeLink
Your link to a new home

How to bid

you can bid by phone

Try to make sure you bid for properties which are in the band you have been allocated to unless the property details say that it is open to any band applicants.

To bid for a property you will need your application reference number. You can make up to three bids a week and it doesn't matter when you make your bid during that week. It's not first come, first served!

You can bid for a property between Friday 12 noon and Wednesday 11.59pm in the following ways:

  • Through the 'Property search'┬ápage on this website
  • Through our 24 hour automated telephone line - 0845 338 1988
  • Using one of the kiosks at Aspley, Clifton and Bulwell housing offices or at Housing Aid (Nottingham City Council) on Lower Parliament Street
  • In person at all Nottingham City Homes housing offices or the Customer Contact Centre, Central Library, Angel Row, Nottingham, NG1 6HP. You can do it yourself using the free phone, or ask one of our staff to help you.

Make every bid count

We want you to have the best chance of finding the home you want to live in. You get three bids each week.

You don't have to use all three bids each week - only bid for properties you are definitely interested in.

The estate star ratings below may help you decide what to bid for .

Estate star ratings

As part of NCH's vision of places and homes where people want to live, estate inspections of council estates are carried out by staff and Tenant Services Inspectors to make sure they are kept clean and are in a good condition.

The Tenant Services Inspectors scrutinise Nottingham City Homes estates based on a set of criteria that include:

  • Parking areas
  • Pathways, courtyards and hard-standing areas
  • Play areas
  • Grassed areas and shrubs
  • Graffiti
  • Hedges and gardens
  • Fencing
  • Fly-tipping
  • Garage areas

Once an assessment has been completed, an overall star rating is awarded by the Tenant Services Inspectors as a reflection of the estate as a whole, rather than a specific area. The grading system comprises of four grades, 3, 2, 1 and 0 stars. A star rating is awarded that reflects the overall experience of the estate. Action Plans are then developed by staff and Tenant Services Inspectors where necessary.

You may like to use this chart to help you decide where you would like to bid for a property.

Need extra help?

Do you find it hard to place bids? If you tell us we'll help you. Take a look at our section called 'Need our help?'

Need more information on what the symbols mean and what you can bid for? 'Bidding explained' will tell you more.

How do I know if I am successful?

Once bidding has closed on Wednesday, we then look at all eligible bids on Thursday and Friday within the preferred band as advertised. For those properties which have been advertised to any band applicants within the highest need band will be considered first.

We offer properties to bidders who have been waiting the longest time. We will check to make sure you meet the eligibility criteria, and that you are correctly on the waiting list.

We will then contact you wherever possible by telephone to tell you if you have been sucessful. We'll guide you through the process so you can move as soon as possible.

If you have't heard from us by Monday, then you have not been the first successful bidder. We will however keep your details and may contact you if the successful bidder refuses the offer.

It's possible we may have to withdraw an offer to you. We want to let properties as soon as tenants tell us they are leaving. Very occasionally a tenant may tell us they have changed their mind. If that happens we'll have to withdraw the offer.

Have we got your latest phone number? People often buy a new phone, but don't tell us the new number. If you successfully bid but we can't contact you, you might miss out. Tell us if you've moved home or changed your number straight away.

If you change your contact details, tell us by completing our simple form, or speak to your housing officer or the HomeLink Team.

You may be invited to view a property between Monday and Friday the following week if your bid is successful. We will confirm this by phone and letter. If you do not respond to our invitation, your application may be closed.

Next stage: Move

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