Complaints
If you’re not happy with something we’ve done, we want to hear about it so that we can put it right and make sure it doesn’t happen again.
You can read our Complaints Policy by clicking the button below.
Every customer is important to us. We aim to provide our services right first time, and to listen, advise and make sure we find solutions.
You can read our latest Complaints Report by clicking the button below.
We have a contract with Nottingham City Council to deliver some services on our behalf.
If you want to make a complaint please visit the Nottingham City Council webpage by clicking the button below.